Awards, Certifications & Trusted Roofing Expertise for Knoxville, TN

2026 Owens Corning Platinum Awards

Owens Corning Platinum Awards Criteria:

• The Product Excellence Award – Recognizing our commitment to installing complete, high-performance roofing systems that protect your home from top to bottom.
• The Service Excellence Award – This one is special because it’s based on your feedback. It recognizes our dedication to providing a world-class experience for every homeowner we serve.

Standout Fact:

• Owens Corning Platinum Preferred Contractors represent roughly the top 1% of roofing contractors in the United States, and Smith Roofing & Exteriors is part of this elite group.

How these Owens Corning awards Benefits You:

• The Product Excellence award means your roofer isn’t just “nailing down shingles.” You are recieving a science-backed system (Seal, Defend, Breathe) that minimizes mold, rot, and premature failure.
• The Service Excellence award is heavily weighted on NPS (Net Promoter Score) and customer surveys. It tells you, the homeowner, that previous customers would “highly recommend” Smith Roofing to their own friends and family.

2025 Owens Corning Platinum Awards

Owens Corning Platinum Awards Criteria:

• Owens Corning Platinum Preferred Contractors already represent roughly the top 1% of roofers nationwide. “Top Performer” is an additional recognition Owens Corning gives to Platinum contractors who maintain exceptional installation quality, customer satisfaction, and warranty performance year after year.

Standout Fact:

• Owens Corning Platinum Preferred Contractors represent roughly the top 1% of roofing contractors in the United States, and Smith Roofing & Exteriors is part of that group.

How these Owens Corning awards Benefits You:

• You know your roof is installed by a East Tennessee-based contractor vetted for financial stability, insurance, and workmanship, and who qualifies you for Owens Corning’s best roofing system warranties.

James Hardie Service Excellence Award

Award Criteria:

• James Hardie’s Service Excellence recognition is based on verified customer surveys and ongoing quality checks. To receive it, a contractor must follow James Hardie’s strict installation standards, carry proper licensing and insurance, and maintain excellent customer satisfaction scores over time.

Standout Fact:

• Smith Roofing & Exteriors was the only roofing and siding contractor in Tennessee to receive this James Hardie Service Excellence Award for 2025.

How the James Hardie Award Benefits You:

• That means your Hardie siding is installed to manufacturer specifications and backed by verified homeowner feedback, not just our own claims.

TAMKO Pro Diamond Certified

Award Criteria:

• TAMKO Pro Diamond Certified means we’re part of TAMKO’s top group of certified contractors. To earn this, we install a high volume of TAMKO roofs, follow TAMKO’s installation standards, and qualify to offer exclusive enhanced limited warranties and system upgrades on TAMKO roofing systems.

Standout Fact:

• TAMKO awards this certification to only the top 5% of roofing contactors nationwide.

How The TAMKO Award Benefits to You:

• As a TAMKO certified pro, we can give you stronger TAMKO warranty protection and manufacturer‑backed roof systems at no additional warranty cost to you. This helps protect your home and your budget if anything ever goes wrong with your new roof.

VELUX Certified Installer

Award Criteria:

• VELUX certification requires completion of company-led installation training, strong product knowledge to help customers choose the right skylight solutions, and a proven track record of quality workmanship. VELUX looks for contractors who maintain exceptional customer service standards.

Standout Fact:

• Smith Roofing is one of only two VELUX Certified Installers in Knoxville.

How The VELUX Certification Benefits to You:

• This certification means your skylight is installed according to VELUX specifications. That helps prevent leaks, protects your product warranty, and ensures your skylight performs as designed for years to come.

Deckorators Certified Pro Contractor

Award Criteria:

• Deckorators Certified Pro Contractors are trained and vetted by Deckorators to design and build decks using their products the right way. Certification requires product training, proof of proper licensing and insurance, and a track record of successful Deckorators projects in our area.

How the Deckorators Award Benefits to You:

• This gives you access to stronger Deckorators warranty coverage and a deck built to the manufacturer’s standards for long‑term performance and low maintenance, whether you’re in Knoxville or elsewhere in East Tennessee.

BBB A+ Rating

Award Criteria:

• To maintain an A+ rating, a business must consistently score between 97 and 100 points on the BBB’s strict evaluation scale.

Standout Fact:

• Smith Roofing & Exteriors stands among the highest-rated roofing companies in Knoxville, boasting a premier BBB A+ standing backed by more verified reviews than most local competitors. It’s high-volume proof of our consistent commitment to quality and integrity.

How the BBB Rating Benefits to You:

• Our A+ Rating with the Better Business Bureau means we have met the highest standards for transparency, ethical business practices, and customer resolution. For you, it means peace of mind knowing your home is in the hands of a local Knoxville company that stands behind every shingle, board, and nail.

Thumbtack Top Pro Status

Award Criteria:

• Thumbtack Top Pro is a status reserved for pros on Thumbtack who consistently earn excellent reviews, respond quickly to customers, and maintain a strong track record on the platform.

Standout Fact:

• Only a small percentage of pros on the platform receive the award.

How the Thumbtack Award Benefits to You:

• To earn and keep Top Pro status, we have to meet Thumbtack’s quality benchmarks over multiple review periods—not just for a single job or month. That gives you confidence you’ll get fast communication and 5‑star service when you reach out about your roof or exterior project.

License & Insurances

Criteria:

• Smith Roofing & Exteriors is fully licensed and insured in Tennessee (General Contractor BC‑A #76231, Commercial BC‑B #76231). We carry general liability and workers’ compensation insurance to help protect you in the unlikely event issues arise on your property.

Why these awards matter for your roofing or other exterior project

Awards and certifications are not just logos on a page. They show that independent organizations and manufacturers have checked our licensing, insurance, training, and customer satisfaction, and continue to monitor us over time. For you, that means lower risk, better warranties, and a roofing and exteriors partner you can trust with your home.